PERSONAL DATA PROTECTION AND PRIVACY NOTICE
www.valleyclinicturkiye.com/
As valleyclinicturkiye, we value your privacy and the protection of your personal data. In accordance with the Personal Data Protection Law No. 6698 (PDPL – KVKK), we act as the data controller and process your personal data lawfully, fairly, and transparently as described below.
1. Data Controller Information
Company Name: valleyclinicturkiye
Address: Şirinevler Mah. Meriç Sk. Özaltın İş Merkezi No:16/3
Bahçelievler-İstanbul
E-mail: info@valleyclinicturkiye.com
Phone: +90 541 338 31 47
Website: https://valleyclinicturkiye.com/
2. Personal Data We Process
We may collect and process the following categories of personal data:
Identity Information (Name, surname, date of birth, etc.)
Contact Details (E-mail, phone number, address)
Health Information (Medical history, lab results, treatment details)
Travel Information (Flight details, accommodation, transfer plans)
Visual and Audio Data (Shared media, video calls)
Technical Data (IP address, device information, cookies)
3. Purposes of Data Processing
Your personal data is processed for the following purposes:
Planning and management of health tourism services
Organization of appointments and treatment processes
Coordination of accommodation and transportation for international patients
Communication with healthcare institutions and professionals
Compliance with legal obligations before competent authorities
Responding to inquiries and providing quotes via website contact forms
Improving service quality and patient satisfaction
4. Data Sharing and Transfers
Your personal data may be shared, limited to the purposes listed above, with:
Competent public authorities (e.g., Ministry of Health)
Partner healthcare institutions and licensed physicians
Domestic and international service providers and business partners
Travel agencies, hotels, and transportation providers
Cloud and server hosting service providers
in accordance with Articles 8 and 9 of the PDPL.
5. Legal Basis and Methods of Data Collection
We collect personal data via website forms, e-mail, phone, WhatsApp, contracts, and medical documents.
The legal grounds for data processing include:
Your explicit consent
Performance and execution of a contract
Establishment, exercise, or protection of a legal right
Processing of health data by authorized healthcare professionals
6. Your Rights as a Data Subject
Under Article 11 of the PDPL, you have the following rights:
To learn whether your personal data is being processed
To request information if your data has been processed
To learn the purpose of processing and whether it is used in accordance with that purpose
To know the third parties to whom your data is transferred domestically or internationally
To request the correction of incomplete or inaccurate data
To request the deletion or destruction of your data if processed unlawfully
To request notification of these actions to third parties
To object to results obtained through automated processing
To claim compensation if you suffer damage due to unlawful processing
To exercise your rights, you can contact us at info@valleyclinicturkiye.com
7. Cookie Usage
Our website uses cookies for the following purposes:
Enhancing user experience
Analyzing traffic and usage statistics
Remembering user preferences
You may manage your cookie settings through your browser preferences at any time.
8. Updates
This privacy notice may be updated in accordance with legal requirements or service changes. The latest version will always be available on our website.